Disclosure Statement for Funding Hub Limited
Business Overview
Funding Hub specialises in providing wholesale and consumer finance solutions, including asset finance for vehicles, trucks, trailers, civil equipment, plant, manufacturing, planes, helicopters, invoice funding, and debt restructuring.
Licensing Information
Funding Hub Limited (FSP 1007695), trading as Funding Hub, holds a Class 2 Financial Advice Provider (FAP) license issued by the Financial Markets Authority(FMA) to provide financial advice.
Nature and Scope of Advice
Our advisers, acting on behalf of Funding Hub, provide financial advice about:
- Commercial and business lending
- Asset finance
- Equipment leasing
- Invoice funding
- Debt restructuring
- Retail finance
We do not provide advice on home loans, insurance, or investment products. For commercial, business, and asset finance, we work with a broad range of bank, non-bank, and leasing company funding partners.
Funding Partners
At Funding Hub, we team up with a wide variety of financial product providers. By carefully evaluating your financial situation and conducting thorough research, we aim to recommend the provider that best suits your unique needs.
Our Finance Partners Include:
- Branded Financial Services
- Orix New Zealand
- Avanti Finance
- Flexicommercial
- Heartland Bank
- Speirs Finance
- CFI Finance
- Fundtap
- Prospa
We’re here to offer personalised financial solutions tailored just for you.
Conflicts of Interest and Incentives
Funding Hub may receive commissions from funding partners for providing financial advice services.
Commercial and Asset Finance: Commissions vary depending on the funding partner and specific product.
To manage conflicts of interest, our advisers follow a strict advice process focused on your goals and circumstances. All advisers receive annual training on conflict management and our compliance program undergoes regular audits.
Fees and Expenses
At Funding Hub, we charge a broker fee for each transaction, which ranges from $0 to $1,000. This fee is included in your loan structure and repayments and covers our expert services in securing the best financial solutions tailored to your needs and goals. If you choose not to proceed with the credit contract, the broker fee will not be applied.
Please note that the lender will also have their own fees and charges for processing your loan and registering security on the PPSR. All associated costs will be clearly communicated to you upfront once the lender approves your loan.
We may charge a fee for financial advice in certain situations:
- Advisory services that do not result in a commissionable transaction
- Complex lending arrangements
- Obtaining finance approval for a transaction that does not proceed
- Early repayment of lending that incurs a commission clawback
Clawback Recovery Fee: If a loan is repaid early, resulting in a commission clawback from the lender, we may charge you a fee to cover this cost. For commercial, business, or asset finance, this fee will be determined on a case-by-case basis.
Complaints Handling and Dispute Resolution
We strive to provide excellent service, but if you have a complaint, please follow these steps:
- Initial Resolution: Contact the adviser you’ve been dealing with to discuss and resolve your complaint. We aim to resolve complaints within seven working days. If more time is needed, we will inform you of the expected timeframe.
- Escalation: If your complaint is not resolved, you can contact Managing Director Eugene Selwyn at Funding Hub by phone at 0275 22 22 12, email at eugene@fundinghub.co.nz, or in writing to PO Box 46230, Herne Bay, Auckland 1147. The Managing Director will review your complaint and provide a written response.
- External Resolution: If your complaint remains unresolved after following our internal process, you can refer your complaint to the Financial Services Complaints Ltd (FSCL), a free and independent dispute resolution service.
Contact Details for FSCL:
-
- Address: PO Box 5967, Wellington 6140
- Telephone: 0800 347 257
- Email: info@fscl.org.nz
- Website: www.fscl.org.nz
Duties Information
Funding Hub, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 to:
- Prioritise your interests by ensuring our advice is not influenced by our own interests
- Exercise care, diligence, and skill in providing advice
- Meet the competence, knowledge, and skill standards set by the Code of Professional Conduct for Financial Advice Services
- Uphold ethical behaviour, conduct, and client care standards set by the Code of Professional Conduct for Financial Advice Services
This is a summary of our duties. More information is available by contacting us or visiting the Financial Markets Authority website at https://www.fma.govt.nz/business
Contact Details
- Trading Name: Funding Hub
- Physical Address: 16 Hawea Rd, Pt Chev, Auckland 1010
- Postal Address: PO Box 46230, Herne Bay, Auckland 1147
- Phone: 0275 22 22 12
- Email: eugene@fundinghub.co.nz
